Lost & Found

Depending on where you lost your item, there are different contact details. Please see below to determine the correct party to contact about locating your item.

***All Lost Item claims processed through HAS are free of charge. Please be mindful of websites that charge for Lost Item claims. They are not affiliated with the Houston Airport System or IAH.

Airport Lost & Found

  • Hours: Daily, 7:00 a.m. – 11:00 p.m.
  • Phone:  1-833-253-2940
  • Located on the Arrivals Level (Lower Level) in Terminal E
Lost found iah

 

Transportation Security Administration (TSA)

 Items lost at the security checkpoint are held by the TSA: 1-281-443-5301 or iahlostandfound@tsa.dhs.gov

U.S. Customs and Border Protection (CBP)

All passports found are turned over to the U.S. Customs and Border Protection within thirty (30) consecutive days. Please contact IAH CBP at 1-281-230-4672.

IAH Rental Car Shuttle

For items left on Car Rental Shuttle Buses, please contact Transdev at 1-281-233-1019 or email Ben.Herr@transdev.com.

Airlines

Items lost while in flight are held by the airline. See airline contact details below.
 

AIRLINE CONTACT INFORMATION
Click here.

 

Email: amcustomersupport@aeromexico.com

For items lost on an aircraft call: 1-888-689-2247
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1-832-626-2450
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1-281-233-3250
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1-866-285-8307
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1-866-767-2247 ext 3 for SQ
1-281-233-3444
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1‑888‑937‑8538