Houston Airports Activates Enhanced Safety Measures Ahead of Travel Rebound

The FlySafe Houston initiative includes deep cleanings, social distancing, face coverings and technology that provides a touchless travel experience .

June 9, 2020

HOUSTON – June 10, 2020 — Passengers arriving, departing and connecting through George Bush Intercontinental Airport, IAH, and William P. Hobby Airport, HOU, will notice new enhanced safety measures implemented throughout their travel experience as a part of the FlySafe Houston initiative. 

The new safety measures include masks/face coverings worn by all Houston Airports employees, touchless kiosks at select airline ticketing counters, facial comparison technology at select departing and immigration entry points, deep cleanings, social distancing markers in queues, safety shields, additional installment of hand sanitizer stations, increased frequency of air-filter replacements and public announcements and signage to promote good hygiene and social distancing. 

“We have utilized the travel downtime to prepare for the rebound, which we are slowly starting to see,” Houston Airports Aviation Director Mario Diaz said. “The FlySafe Houston initiative will aim to restore passenger confidence while traveling through our airports. Passengers want to know that at every step of their journey, their travel experience has layers of safety being implemented to keep them healthy. We have worked closely with our airline partners to make sure this effort is consistent and seamless.” 

Additional enhanced safety measures will also include sensors inside select terminals that help identify areas of passenger congestion where additional safety measures may be implemented. Houston Airports team members will also distribute FlySafe Houston kits that include a mask and hand sanitizer to ticketed passengers at terminal entrances at IAH and HOU.  

About Houston Airport System  
Houston Airports is the City of Houston’s Department of Aviation. Comprised of George Bush Intercontinental Airport (IAH), William P. Hobby Airport (HOU) and Ellington Airport (EFD) / Houston Spaceport, Houston Airports served nearly 60 million passengers in 2019.  Houston Airports form one of North America's largest public airport systems and position Houston as the international passenger and cargo gateway to the South Central United States and a primary gateway to Latin America.  Houston is proud to be the only city in the Western Hemisphere with two Skytrax rated 4-star airports.  

Media Contact: Augusto Bernal 
Cell. 713-542-1490 
augusto.bernal@houstontx.gov